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Effective Date: May 26, 2026

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ICON Inspection & Drone Services, LLC (“ICON,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the information you provide through our website, scheduling systems, communications, and inspection services.

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Information We Collect

We may collect personal information you voluntarily provide, including:

• Name

• Email address

• Phone number

• Property address

• Inspection details

• Communication preferences

 

We may also collect limited website usage information through cookies and analytics tools.

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How We Use Information

We use information to:

• Provide and manage inspection services

• Communicate regarding appointments and reports

• Respond to inquiries and customer service requests

• Improve our website and services

• Send service-related updates and occasional promotional communications

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Information Sharing

We do not sell, rent, or share personal information with third parties for their independent marketing purposes.

We may use trusted third-party providers to support our operations, including scheduling, communication, analytics, payment processing, inspection reporting, and marketing systems.

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Mobile opt-in data and SMS consent are never shared with third parties or affiliates for marketing purposes.

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SMS/Text Messaging Terms

Customers may opt in to receive SMS messages from ICON Inspection & Drone Services, LLC through signed inspection agreements, website forms, customer surveys, or during direct communication with our office.

 

SMS communications may include:

• inspection scheduling and appointment reminders

• customer support and service updates

• report notifications

• review requests

• homowner maintenance information

• promotional or marketing communications related to our services

 

Message frequency may vary. Message and data rates may apply. Customers may reply "STOP" to opt out at any time or "HELP" for assistance.

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SMS Consent, and phone numbers collected for SMS communication purposes will not be shared with any third party or affiliates for marketing purposes.

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Cookies & Analytics

Our website may use cookies and analytics tools to improve website performance, user experience, and marketing effectiveness.

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You may disable cookies through your browser settings; however, some website features may not function properly.

Data Security

We use commercially reasonable safeguards to help protect your personal information. However, no electronic transmission or storage method is completely secure.

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Updates to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.

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Contact Us

ICON Inspection & Drone Services, LLC
281-793-3444
Acloserlook@iconinspectionservices.com
www.iconinspectionservices.com

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